Privacy Policy

Last updated: October 2025

1. Introduction

Sigma Solutions (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect any personal information you provide to us through our website:
https://sigmasolutions.org.uk

Our contact details are:
📍 Sigma Solutions, United Kingdom
📧 Click here to email us

2. Information We Collect

We only collect personal data that you provide directly via our contact form.
This may include:

Your name

Your email address

Your phone number (if provided)

The message or enquiry details you send

We do not collect sensitive personal data, payment details, or tracking data.

3. How We Use Your Information

We use your information solely for the following purposes:

To respond to your enquiry or provide information about our services.

To manage communication and follow up on your request.

To maintain basic administrative records.

We do not use your information for marketing, mailing lists, or advertising purposes.

4. Legal Basis for Processing

We process your data under the following lawful bases:

Consent – when you voluntarily submit your information via our contact form.

Legitimate interests – to respond to enquiries and manage business correspondence.

Legal obligation – where required by UK law.

5. Data Sharing

We do not sell or rent your data to third parties.
Your information may be shared only with:

Trusted service providers (such as website hosting or email services) who help us operate our website.

These third parties are required to protect your information and only process it according to our instructions.

6. Data Retention

We keep your contact form submissions only as long as needed to respond to your enquiry — typically no longer than 12 months, unless required for record-keeping or legal compliance.

7. Your Rights

Under UK GDPR, you have the right to:

Request a copy of the data we hold about you.

Request correction or deletion of your data.

Withdraw your consent at any time.

Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated: https://ico.org.uk

To exercise your rights, please contact us via the email link above.

8. Security

We take appropriate security measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage is completely secure.

9. Links to Other Websites

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legislation or our practices. Please review this page occasionally for updates.